UNYOZI BEAUTY
POLICIES
We strive to ensure customer satisfaction while maintaining a fair and consistent environment for all. Before scheduling any treatment, we kindly as our clients to review our terms & conditions. These policies are in place to clarify expectations regarding clinic rules, booking, procedures, treatments, and payments.
By booking and submitting the required deposit, you are acknowledging and agreeing to adhere to our terms and conditions, waiver and cancellations policies outlined on our website. We encourage you to familiarize yourself with these policies to ensure mutual understanding and compliance.
clinic terms & conditions
General
No children:
We mean it! Due to the nature of the procedures we offer, as well as products and equipment we use, children should not be present at any time during procedure. Clients arriving with young children will be subject to a $250 fee to reschedule their appointment. Safety i a priority at our clinic, and we take it very seriously.
Late Arrival:
To ensure timely service to each of our clients, we may need to reduce or reschedule your appointment if you arrive more than 20 minute late. If you are late to the extent that we are unable to accommodate your appointment, you will be subject to a $125 late rescheduling fee.
Booking & Cancellation Policy
FREE CONSULTATION:
A free consultation is required for every client, especially medical pigmentation clients. This is so we can accurately assess the extend of treatment you desire. During the consultation we will go over your concerns and goals, and create a plan to give you the Micropigmentation of your dreams.
HIGH SEASON BOOKING:
To secure an appointment, please contact the clinic directly, given our high demand during peak times. We advise booking well in advance to secure you preferred time slot.
DEPOSIT POLICY:
A deposit is required to secure your booking with us. This guarantees that your appointment slot is reserved exclusively for you. Without a deposit, we are unable to confirm an appointment.
Deposit Permanent Makeup $200+tax
Deposit Medical Pigmentation $300+tax
Deposit Scalp Micropigmentation $500+tax
ONLINE BOOKING POLICY:
When booking an appointment online, please note that we will receive a notification indicating your requested time and treatment type. If the requested time is unavailable, we will promptly contact you with alternative options. A deposit invoice will be sent, with a 2 hours window for payment. Failure to pay within this time will result in automatic cancellation. For Medical Pigmentation, a prior consultation is mandatory.
Cancellation Policy for New Treatment
FOR PERMANENT MAKEUP APPOINTMENTS:
For newly booked Permanent Makeup including areola, vitiligo and scar treatments, a minimum of 3 business days’ notice is required for cancellations or rescheduling.
FOR SCALP MICROPIGMENTATION APPOINTMENTS:
For newly booked, a minimum of 5 business days’ notice is required. Failure to provide the require notice will result in forfeiture of your deposit, as it covers the reserved time slot on our calendar. Cancellations requested outside our business hours will be considered as received of the morning of the next clinic operating day.
Please note that any rescheduling must be done via email only.
Cancellation Policy for Touch-up Sessions
FOR PERMANENT MAKEUP TOUCH UP POLICY:
For complimentary touch-up appointment a minimum of 2 business days’ notice is required for rescheduling your appointment. Failure to provide this notice will result in a $100 fee* for rebooking. If you fail to show up for your appointment or provide no notice, a $250 fee* will be required to rebook. As you may forfeit all appointments necessary to complete the treatment.
FOR SCALP MICROPIGMENTATION TOUCH-UP POLICY:
A minimum of 3 business days’ notice is required for rescheduling your upcoming appointments. If less than 3 business days’ notice is provided, a $250 fee* will be required before rebooking your appointments. If you fail to show up for your appointment or provide no notice, a $500 fee* will be required to rebook your appointments. As you may forfeit all scheduled appointments.
Cancellations requested outside our business hours will be considered as received of the morning of the next clinic operating day.
Please note that any rescheduling must be done via email only.
Treatment Completion Policy
TREATMENT COMPLETION:
All first-time Permanent Makeup and Medical Micropigmentation treatments are spread across 2 to 4 sessions based on treatment. These sessions are necessary for most cosmetic tattooing procedures. The amount of sessions needed depends on the treatment type and individuals’s skin and healing. In some cases it is recommended to have a final follow up appointment 4-6 weeks after the last touch-up session. If you decide to not return for your touch-up appointment or final follow up appointment, you will still be charged the full treatment cost, without exception. It is your responsibility to ensure that you stick to this generous timeframe and your appointment is booked accordingly. Any appointment booked outside of this period mention above will incur and extra charge.
TREATMENT DONE ELSEWHERE:
If any time, you went another technician after Shirley has done your original treatment, she can not provide further touch-ups. If you’ve had previous Micropigmentation elsewhere and need corrective work, inform the clinic prior booking. As Shirley will confirm on the feasibility. Client with prior Micropigmentation by another provider are charged full price for their first visit with Shirley, regardless of the procedure. After the complimentary follow up any additional work is considered a new procedure and billed accordingly.
Pricing Policy
Please note that prices are subject to change at any time. The prices reflected at the time of booking your appointment and receiving the email confirmation will be honored. All prices listed on our website exclude taxes.
No Refunds After Treatment Policy
We strive for each client to be satisfied with their results. We provide detailed guidance on treatment and aftercare for every client. Failure to follow your Artist’s recommendations may impact the outcome of the treatment. Therefore, treatments received can’t be refunded. If you are dissatisfied with your results, please return to our clinic within 7 days of your treatment, and we will address any concerns. We will schedule a follow up appointment with the artist who performed the initial treatment, at no extra cost.
Rude Clients Policy
At our clinic, we prioritize maintaining a respectful and professional environment for all clients an staff members. Rude behaviour, including verbal abuse, threats, or disrespectful language, will not be tolerated under any circumstances. In such instances, our staff reserves the right to refuse service and ask the client to leave the premises.
We believe in effective communication. However, if a client continues to exhibit rude behaviour despite our attempts to address the situation. we reserve the right to terminate our relationship with the client and refuse future services.
Deposit Credit Policy
In the event of a cancellation within the specified timeframe, clients may opt to apply their deposit as credit towards any service for up to one year. Only if the rescheduling or cancelling was given within the timeframe require based on treatment.
If client gave notice in advance, this credit is transferable and can be gifted to a friend or family member. If unused after one year, the credit will expire, and the deposit will be donated to a charity selected by Unyozi Beauty.
Still have questions?
If you’ve still got questions, book a consultation! Our goal during the consultation is to listen to your concerns and find out exactly what you hope to accomplish with our treatments. As s courtesy, consultations for any Permanent Makeup or Scalp Micropigmentation treatments are complimentary. However, the service time provided is valuable therefore, consultations can’t exceed 15 minutes maximum.
FAQ
PERMANENT MAKEUP
Got a Question?
Making the decision to get semi-permanent makeup (also called “permanent makeup” or micropigmentation”) will change your whole outlook on life. Waking up every day ready to face the mirror, and the world, will boost your self-esteem and confidence.
You will save time and money on daily makeup application. With Permanent Makeup you can add colour to eyebrows, eyelid, and lips. Permanent makeup offers the most natural-looking results.
Most people are suitable for permanent makeup procedures. At the clinic, either Shirley herself or one of her elite team will discuss which treatments will suit you best, while taking into account your expectations and any features you wish to correct or balance.
Permanent makeup is suitable for all ethnicities. Shirley has an excellent understanding of skin tone and colour theory, meaning she’s an expert in permanent makeup for any skin tone.
Absolutely! all pigments are made of natural minerals that are specifically selected for their safe, non-toxic ,and hypoallergenic properties. Health and Safety is paramount, as Unyozi Beauty-Permanent Makeup & Scalp Micro uses only the latest state of the art equipment that is sterilized for every appointment. All needles are disposable and remain in sterile packaging until being used. A code of practice is followed to ensure a clean treatment that meets the strictest hygiene and sterilization standards. Shirley Marin holds all relevant certificates and licenses along with comprehensive liability risk insurance.
Permanent Makeup can last anywhere from 1-5 years, depending on the individual’s skin regeneration. Because everyone is different, the pigments will fade at the client’s rate of skin exfoliation. An annual touch-up appointment is recommended to refresh the design, as well as keep the colour fresh and vibrant. Overall the Micropigmentation will last as long it is maintained.
Yes, the healed result will look very natural indeed. We at Unyozi Beauty- Permanent Makeup & Scalp Micro are proud to show the healed results with examples of different skin tones and features on our website and social media. We tailor the look, color, tone and intensity to best suit you.
Compared to cosmetic enhancements such as Fillers or Botox, which require frequent and costly maintenance, permanent makeup gives you long-lasting results for a relatively low cost. However, in the cosmetics industry, it is usually the higher end of the market that will deliver the most effective results. For this reason, quality of service should guide your decision rather than price alone when considering any cosmetic procedure.
Shirley is a high-end micropigmentation specialist and her clinic is becoming popular and well known for listening to clients’ needs in order to achieve the most natural enhancement with a scale of prices to suit most budgets.
A full assessment of your medical background will be made prior to your treatment. There are some occasions when people are not suitable for permanent cosmetics. We will let you know if this is case when considering your individual medical issues, although this is fairly uncommon with today’s health standards. Post procedural instructions, if followed carefully, will greatly reduce any risk of improper healing or infection. Medical problems associated with cosmetic tattooing are often linked to poor attention to the required aftercare process by the client. Following the aftercare instructions is very important.
FAQ
scalp micropigmentation
Got a Question?
Scalp Micropigmentation (SMP), also known as SMP, is an exceptional solution for concealing all types of hair loss, creating the illusion of hair follicles for short and long hair. At Unyozi Beauty, we specialize in enhancing density, rejuvenating natural hairlines, and achieving fully shaved appearances. With SMP you can regain your confidence and embrace a renewed sense of self-assurance.
AM I SUITABLE FOR SMP?
Scalp Micropigmentation is suitable for most individuals, whether you have undergone a hair transplant or are exploring hair loss solutions for the first time. At the clinic, Shirley herself or one of her elite team members will discuss the SMP treatment options that best suit your needs. They consider your expectations, any previous procedures your’ve undergone, and any specific features you wish to address or balance. This personalized approach ensures that your SMP treatment achieves the desired results while meeting your individuals preferences and goals.
WHAT ETHNICITIES DO WE TREAT?
Scalp Micropigmentation is suitable for individuals of all ethnicities both Shirley and Michael possess an exceptional understanding of skin tone and colour theory, ensuring that every complexion is in safe hands. Whether you have fair skin, dark skin or anything in between, you can trust us to provide personalized SMP treatment tailored to your unique needs and preferences.
IS THE SMP PIGMENT SAFE?
Absolutely! Our Scalp Micropigmentation pigments are exclusively composed of natural minerals chosen for their safe, non-toxic properties. At Unyozi Beauty, health and safety are paramount. We utilize the latest, state-of-the-art equipment, which is sterilized before every appointment. All needles are disposable and intended for single use only. We adhere to a strict code of practice to ensure a hygienic treatment environment that meets the highest standards of cleanliness and sterilization. Shirley Marin holds all necessary certificates and licenses, along with comprehensive liability risk insurance, providing our clients with peace of mind throughout their SMP journey.
CAN I CHOOSE MY HAIRLINE?
Certainly! You have the freedom to choose your desired hairline. In your initial SMP session, Shirley will present several hairline options tailored to your features and preferences discussed during the consultation. You can select from our range of popular hairline styles, including Broken, Receded, Defined, Faded, Dusted and Natural Hairlines. Your choice ensures that the SMP treatment aligns perfectly with your vision, resulting in a personalized and natural-looking outcome.
WHY MULTIPLE SESSIONS?
Multiple sessions are vital for achieving optimal results with Scalp Micropigmentation. The process gradually builds up pigment density for a natural appearance without overwhelming or saturating the scalp. Our technicians carefully adjust pigment colour to match your natural hair and skin tone, requiring multiple sessions for a seamless blend and refined appearance.
WHAT IF I HAVE MEDICAL ISSUES?
During the consultation, a comprehensive assessment of your Medical history will be conducted. While there are rare instances where individuals may not be suitable candidates for SMP, this occurrence is uncommon given today’s high health standards. Rest assured, our team prioritizes your safety and well-being throughout the process, ensuring that you receive the most suitable treatment tailored to your individual needs and circumstances.
FAQ
MEDICAL MICROPIGMENTATION
areola - scars - vitiligo
Got a Question?
The beauty of Medical Micropigmentation is that it offers visual enhancement and long-lasting results that can enhance your features with a soft natural look. Medical Micropigmentation is an advanced form of cosmetic tattooing that can help you regain confidence and fell your best!
Medical Micropigmentation usually takes a number of sessions to achieve the desired and final results. Everyone is unique and this is very much dependent on the individual. All this will be explained to you in full detail during your consultation and treatment.
A patch test is used to determine if you have any allergies or sensitivities to micropigmentation pigments. Small amounts of pigment are placed against the skin to see if any reaction occurs. It is rare to have a reaction, however, it does happen and it’s best to know in advance. Depending on treatment type and medical history, Shirley will let you know during your consultation if a patch test is recommended.
We believe that helping to rebuild someone’s self-image is something very special. Medical micropigmentation tattooing is an advanced form of permanent cosmetics which has helped many people regain their confidence. A variety of treatments are available for people who have experienced a range of medical conditions. We offer the following:
- Scalp Micropigmentation
- Areola Pigmentation
- Scar Camouflaging
- Vitiligo Re-Pigmentation
Medical Micropigmentation is suitable for all ethnicities. Shirley has an excellent understanding of skin tone and colour theory, so this stands you in good stead to perform Medical Micropigmentation on any skin tone.
Absolutely! All pigments are made of natural minerals that are specifically selected for their safe non-toxic and hypoallergenic properties. Health and Safety is paramount as Unyozi Beauty-Permanent Makeup & Scalp Micro uses only the latest state of the art equipment that are autoclave and all needles are disposable and “single use” only. A code of practice is followed that ensures a very safe treatment with the strictest hygiene and sterilization standards. Shirley Marin holds all relevant certificates and licenses along with comprehensive liability risk insurance.
Micropigmentation can last anywhere from 2-5 years depending on the individual skin regeneration. Because everyone is different, the pigments will fade at the rate the skin naturally exfoliates. An annual touch-up appointment is recommended to refresh the design, as well as keep the colour fresh and vibrant. Overall the micropigmentation will last as long it is maintained.
Yes, the healed result will look very natural indeed. We at Unyozi Beauty- Permanent Makeup & Scalp Micro are proud to show the healed results with examples of different skin tones and features on our website and social media. We tailor the look, color, tone and intensity to best suit you.
We respect the privacy of our clients and because of this, there are certain photos of medical micropigmentation procedures that we cannot post on social media, but we can show these photos to you at the clinic. During the consultation, we will show you examples of before, after and during the procedure.
Because of the lack of legislation and the expense that goes into formal training in cosmetic tattooing, there are a many undertrained people offering substandard work. This is a great shame as it only causes upset and expense to correct results from less reputable artists. If you are considering medical micropigmentation procedures, it is best to wait until you can do so with a qualified technician. Going with a cheaper option could cost you more than money and frustration.
FAQ
removal & correction
Got a Question?
We are also able to help to those who have undertaken Permanent Makeup or Scalp Micropigmentation treatments performed by other clinics who are not satisfied with the work that was done and also advise on the best course of action to correct or remove existing treatment.
If you have had permanent makeup or scalp micropigmentation done elsewhere and are unhappy with the results, either Shirley herself or one of her elite team may be able to help the pigment fade. We use a combination of techniques in order to correct the pigment. If you would like to correct or camouflage the previous treatment, this can be a great alternative. If you want to remove the treatment completely we also do laser tattoo removal.
There can be multiple reasons: an unqualified artist, lack of experience, wrong pigment colour, a shape that doesn’t match you features and so on. Not all permanent makeup practitioners have the depth of experience collected from years of practice. Practitioners of a lower level may be excellent at the treatments, but not skilled or confident enough to tackle a correction job. Artists like Shirley and her elite team go through extensive training on correctional work and are highly skilled in fixing undesirable results.
If you don’t feel comfortable or confident returning to the artist who initially performed your treatment, at our clinic we can help you achieve the results you wanted from the beginning.
It will depend on the complexity of your case to be corrected such as an uneven or unflattering shape, if the pigment colour is incorrect or if the pigment is too saturated. Correcting your previous procedure could take 3 to 8 sessions or laser tattoo removal
spread up to 4 weeks apart. It may be also possible to lighten it using special techniques to accelerate pigment fading.
In many cases we are able to correct cosmetic tattooing mistakes, so do not hesitate to contact us for permanent makeup or scalp micropigmentation advice and corrective treatments whenever possible. Please get in touch and book a free consultation to assess the treatment that suits you best. If we feel we cannot meet a client’s expectations we will always communicate our limitations to avoid any disappointment.
