Unyozi Beauty – Policies

Unyozi Beauty reserves the right to refuse any Micropigmentation procedure to anyone who is deemed not suitable for Cosmetic Tattooing or for any other reason. We ask that you consider our policies not as restrictions but as indispensable rules, which allows us to provide high standards of service where our professionals can focus on your needs. Unyozi Beauty takes client privacy seriously and does everything possible to protect and ensure the security of all client information. This statement explains the policy in respect to the clinic policy and procedure when you visit the clinic.

PRICES:
We aim to show up-to-date prices on our website but prices are subject to change at any time without prior notification. The prices reflected when you book your appointment will be the most up to date. All our prices are exclusive of taxes.

PAYMENT METHOD:
We accept payment in the form of cash, credit, or debit card (Visa, MasterCard, and American Express). We DO NOT accept Discover or personal checks.

WHY BOOK A FREE CONSULTATION?
Our goal during a consultation is to listen to your concerns and find out exactly what you hope to accomplish with Micropigmentation. As a courtesy, consultations for cosmetic tattooing treatments are complimentary. However, the service time provided is valuable therefore, consultations cannot exceed 10 to 15 minutes maximum.

DEPOSIT IS REQUIRED FOR BOOKING APPOINTMENTS:
To confirm an appointment, a deposit is required for booking. The deposit serves to reserve a time slot in our calendar to prevent double-bookings and will be used towards your treatment. Due to high demand, we aim to ensure that we may provide you and other clients with the best service possible. We recommend that you schedule future appointments in advance to ensure your preferred time is available.

    • Appointments requested will be held for 6 hours. As soon as the payment is received, we will confirm the appointment and the remaining balance will be required to be paid in full amount on the first appointment.
    • Permanent Makeup Deposit: $250
    • Medical Micropigmentation Deposit: $500
    • Touch-up treatments: $150

By booking and paying for your treatment, you accept our terms and conditions, waiver, and cancellation policies on our website. Please ensure you have read them in detail before you book.

CANCELLATIONS:
We recognize that everyone’s time is valuable therefore we greatly appreciate the respect of our policy regarding cancellation notice. Unyozi Beauty maintains a strict cancellation / no show policy. Your appointments are very important to us and is reserved especially for you. We do ask that you give us a fair warning to reschedule or cancel an appointment. As a courtesy, automatic appointment reminders are sent out via email. It is ultimately your responsibility to remember and attend your appointment.

    • Deposits are non-refundable
    • For many Permanent Makeup treatments, we require 2 business days’ notice for cancellation.
    • For many Micropigmentation Treatments, we require 4 business days’ notice for cancellation.
    • If there is a late cancellation or no notice of cancellation is given, that will result in losing your deposit and will be used to cover hours booked in our calendar.

If you are canceling outside of clinic operating hours – you may cancel by email to toronto@unyozi.ca or be followed up by a telephone call during clinic operating hours.

Emails or messages left outside our operating hours or during public holidays will only be regarded as received the morning of the next business day.

REBOOKING APPOINTMENT AFTER A NO SHOW UP:
If you didn’t give any notice to cancel or reschedule your appointment, you will forfeit the deposit, and a mandatory 100% payment charged for the treatment has to be made before any rebooking can be made.

COVID CANCELLATION & DEPOSITS:
Due to the unpredictable measures of Covid-19, any unpredictable cancellations made due to sickness or lockdown restrictions will be paused and continued at another time with no additional expenses to the client.

COVID 19 – CLINIC POLICY - Click the arrow the read full list carefully
    • All clients must acknowledge the contagious nature of Covid-19 and that government authorities and many other public health authorities still recommend practicing social distancing. Unyozi Beauty has put in place preventative measures to reduce the spread of the virus but cannot guarantee that you will not become infected. The risk of being exposed to and/or infected by Covid-19 may result from the actions, omissions, or negligence of myself and others, including, but not limited to, clinic staff, and other clinic clients and their families. You acknowledge that you must comply with all set procedures to reduce the spread while attending your appointment.
    • At the arrival of the appointment, we expect you to pass the Covid-19 screening. You are expected to wash your hands right after entering the clinic. Please be mindful of unnecessary touching and contact.
    • Of course, if clients wake up feeling sick, don’t worry about your appointment! Email us, and we’ll take care of it. Keeping yourself and the rest of us healthy is the most important thing.
    • We’ve carefully scheduled our days to space out our clients and make time for thorough cleaning and sanitizing. Please plan on arriving no more than 10 minutes before your appointment.

DISCOUNT & PRICING:
We are not offering discounts on any services. As we all get back to work, we are going to continue to give you the best possible service, and prices will be the same before the shutdown. This is especially important for us after making do over these last months on a reduced income. That said, we know that some of you have also been facing employment issues, and we are here for you always.

If you are struggling financially, we offer financing packages that you can apply for. Please send us an email to learn more about it and we can work on a solution together!

We hope this helps to clear up any questions you have!

DEPOSIT CREDIT POLICY:
If the client gives the required amount of time for cancellation and cannot proceed with the treatment for any reason, the deposit can be used as a credit towards any service for up to 1 year from the date of purchase. This credit can also be transferred as a gift to a friend or family member. Unless stated otherwise, if the credit after 1 year is not used, the credit will expire from the date of issue. For example, a deposit issued on December 20, 2020 will expire on December 20, 2021.

After this time expire Unyozi Beauty will donate the deposit to a Charity of choice.

LATE ARRIVALS:
To ensure timely service to each of our clients, we way need to reduce or reschedule your appointment if you arrive more than 15 minutes after your scheduled appointment time. If you are late to the extent that we are unable to accommodate your appointment, you will be subject to the $75 late rescheduling fee.

NO CHILDREN & CLINIC SAFETY:
We mean it! Due to the nature of the products and equipment used, children should not be present at the time of any procedure. Clients arriving with young children will be subject to the $75 to reschedule their appointment. Safety is a priority at our facility where procedures are performed.

* THESE POLICIES AND CODE ENSURE OUR CLINIC RUNS SMOOTHLY. THANK YOU FOR YOUR UNDERSTANDING

BOOK AN APPOINTMENT

treatment policies

MICROPIGMENTATION PROCEDURE

IF YOUR TREATMENT REQUIRES A PATCH TEST

Patch tests are necessary for some treatments (as well as completion of specific medical and consultation forms) so please book an appointment accordingly. It is your responsibility to inform us of anything which could have impact on your Micropigmentation treatment. The more information you provide, the more precisely we can tailor it to suit you.

BOOKING YOUR PERMANENT MAKEUP TOUCH-UP APPOINTMENT

-Eyebrow Pigmentation
-Eyelid Pigmentation
-Lips Pigmentation

A touch-up appointment is included in the price treatment if the session is booked within 6 weeks of completing your first treatment. Any touch-up appointment made after this time will be chargeable.

If cancellation notice is less than 48H, a $90 fee will be charged and must be paid in full before future bookings can be made. If no notice is given, a $200 fee will be charged or as you accepted lose your session. No rescheduling of touch up appointments will be made until the late fees are paid.

BOOKING YOUR MEDICAL TOUCH-UP APPOINTMENT

-Scalp Micropigmentation
-Areola Pigmentation
-Scar Camouflaging
-Vitiligo Re-pigmentation

2-3 touch-up sessions are included in the price treatment if the session is booked within 6 weeks of completing your first treatment. Any touch-up appointments made after this time will be chargeable.

If cancellation notice is less than 72H, a $200 fee will be charged and must be paid in full before future bookings can be made. If no notice is given, a $500 fee will be charged or as you accepted lose your session. No rescheduling of touch up appointments will be made until the late fees are paid.

CHILDREN 17 YEARS OR YOUNGER CAN NOT BE TREATED

For any Micropigmentation procedure, you need to be 18 years old or over.

BEAUTY TREATMENTS

BOOKING A COUPON PROMOTION OR GIFT CARDS

Coupons and gift certificates cannot be exchanged for cash, nor will cash be given in exchange for unused balances. Only Gift Card purchased at our location can be transferable.

LASH SERVICES

Please arrive at your lash appointment free of makeup. If you are coming straight from school, work or an event, please arrive 10 minutes early enough to remove your makeup prior to the scheduled start time. If you wear contact lenses, please plan to remove them for your appointment unless you are comfortable leaving them in with your eyes closed for an extended period of time.

NO-SHOWS AND CANCELLATIONS

When an appointment is booked, this time slot has been specifically reserved for the client. Cancellations with less than 48H notice will be charged 50% of the service value. If you no-show without any notice, you will be charged for 100% of the service value.

If you got a “specific coupon” promotion you will lose the appointment and deposit for all future appointments must be paid before any future appointment can be booked.

LATE ARRIVALS

Our appointments are booked for specific time slots, if you arrive late, your services will be modified to your remaining time slot at the full-service price. With respect to other clients who have booked in advance, clients are expected to arrive in a timely manner to avoid cancellation fees and forfeiting their appointment to walk-in clients or clients on our waiting list.

BOOK AN APPOINTMENT


Unyozi Beauty
571 king Street West, 2nd floor – Toronto
toronto@unyozi.ca
HOW TO GET THE CLINIC
The beauty clinic is located in Toronto Fashion district, just 2 minutes walk from King St. West and Portland Street. And 4 stops “504 king street car” from St. Andrew Station.
FOR PARKING
There are different outdoor parking lots on all four sides of the clinic.
Green Parking at:
– Stewarts and Portland
– 78 Spadina Ave and King West
– Wellington and Bathurst
– Adelaide St West and Portland

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Instagram – Scalp Micropigmentation

 

Unyozi Beauty is an internationally accredited clinic with Canadian, American, British, Spanish and Brazilian certifications in both Micropigmentation & Permanent Makeup and Scalp Micropigmentation.

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SUNDAY / MONDAY: CLOSED
TUESDAY – FRIDAY: 10AM – 7PM
SATURDAY: 10AM – 3PM