Unyozi Beauty – Policies

Unyozi Beauty reserves the right to refuse any Micropigmentation procedure to anyone who is deemed not suitable for Cosmetic Tattooing or for any other reason. We ask that you consider our policies not as restrictions but as indispensable rules, which allows us to provide high standards of service where our professionals can focus on your needs. Unyozi Beauty takes client privacy seriously and does everything possible to protect and ensure the security of all client information. This statement explains the policy in respect to the clinic policy and procedure when you visit the clinic.

BOOKING A FREE CONSULTATION:
Our goal during a consultation is to listen to your concerns and find out exactly what you hope to accomplish with Micropigmentation. As a courtesy, consultations for cosmetic tattooing treatments are complimentary. However, the service time provided is valuable therefore, a consultation cannot exceed 10 to 15 minutes maximum.

BOOKING AN APPOINTMENT:
Due to high demand, we aim to ensure that we may provide you and other clients with the best service possible. We recommend that you schedule a future appointment in advance to ensure your preferred time is available.
Online appointments requests are subject to approval and thus require a deposit prior to treatment.

The deposit for Permanent Makeup is $200 per treatment and for any Medical Micropigmentation is $500. The deposit serves to reserve a time slot in our calendar to prevent double-bookings and will be used towards your treatment. Appointments requested online will be held for 12 hours. As soon as the payment is received, we will confirm the appointment.

We do not book appointments over the phone or social media direct messaging (Instagram, Facebook)

CANCELLATIONS:
Unyozi Beauty maintains a strict cancellation / no show policy. Your appointments are very important to us and are reserved especially for you. We do ask that you give us a fair warning to reschedule or cancel an appointment. As a courtesy, automatic appointment reminders are sent out via email. It is ultimately your responsibility to remember and attend your appointment.

NON- REFUNDABLE DEPOSIT:
We recognize that everyone’s time is valuable therefore we greatly appreciate the respect of our policy regarding cancellation notice. Unyozi Beauty reserves the right to keep any deposits that have been paid. Failure to do so may result in NON-REFUNDABLE deposits. If you do not show up to your first appointment and no notice was given, that will result in a mandatory payment of the full amount of the treatment before any bookings are made.

Emails or messages left outside our operating hours or during public holidays will only be regarded as received the morning of the next business day.

CANCELLATION POLICY – PERMANENT MAKEUP:

    • Eyebrow
    • Eyeliner
    • Lip Pigmentation

These appointments require cancelling or rescheduling to be done 48 hours prior to your appointment for any Permanent Makeup. If you are cancelling outside of clinic operating hours – you may cancel by email to toronto@unyozi.ca or be followed by a telephone call during clinic operating hours. If less than 48 hours’ notice is given to cancel or reschedule an appointment. You will forfeit the deposit and must place another deposit when you rebook.

CANCELLATION POLICY- MEDICAL MICROPIGMENTATION:

    • Scalp Micropigmentation
    • Areola Tattooing
    • Scar Camouflage
    • Vitiligo Re-pigmentation

These appointments require cancelling or rescheduling to be done 96 hours prior to your appointment for any Medical Micropigmentation. If you are cancelling outside of clinic operating hours – you may cancel by email to toronto@unyozi.ca or be followed by a telephone call during clinic operating hours. If less than 96 hours’ notice is given to cancel or reschedule an appointment. You will forfeit the deposit and must place another deposit when you rebook.

LATE POLICY: If you are going to be late for your appointment, please call us or send us an email. You will only receive your service for the remaining time in your appointment unless we are able to accommodate the time difference. However, you will be charged for the full amount of the original service. If you late to the extent that we are unable to accommodate your appointment, you will be subject to the 25% late cancellation fee.

PAYMENT METHOD: Debit Card, MasterCard, Credit card and cash are acceptable. We DO NOT accept Discover or personal checks.

CLINIC SAFETY: Due to the nature of the products and equipment used, children and pets should not be present during any Cosmetic Micropigmentation treatment. Safety is a priority at our facility where procedures are performed.

PRICES: We aim to show up to date prices on our website but prices are subject to change at any time without prior notification. The prices reflected when you book your appointment will be the most up to date.

QUESTIONS PRIOR TO THE PROCEDURE: If you have an appointment but have several questions that you need to be answered before you begin, it’s best to book a free consultation ahead of time. This will ensure that we can address your concerns prior to your booked appointment, and then make the most out of the time you are paying us for.

COVID 19 – CLINIC POLICY

All appointments require a deposit to secure your booking for beauty treatments. Lash Lift and Micro-Needling require full payment in advance and will be ONLY available on Tuesdays, Wednesdays, and Thursdays.

***Facial treatments WILL BE TEMPORARILY UNAVAILABLE ***

Please take some time to read the following rules:

✔ Appointments only, no walk-ins will be allowed.

✔  The door at the clinic will always be closed, please ring the bell to be greeted at the door by our staff at the clinic.

✔ To enforce physical distancing, one person at a time rule will be enforced. Please during the consultation, always maintain distance between our staff at all times.

✔ Also come free of extra belongings, including big purses or bulky jackets.

✔   Please ensure bathroom needs are taken care of prior to your appointment. Our washroom will not be available for use unless it is required for an emergency.

* TO AVOID CANCELLATION CHARGES PLEASE READ THE POLICIES ABOVE *
Please note the below on the day of your appointment:

Step 1: PREPARING FOR YOUR APPOINTMENT: All questions and concerns in regard to the desired result will be addressed prior to starting the treatment. No communication will be allowed during the procedure itself. Any photos you wish to share of the desired look or a specific photo must be sent by email. Phones are not allowed during the procedure to avoid contamination.

Step 2: SHOWING UP TO YOUR APPOINTMENT ON TIME: To enforce physical distancing, we ask you to show up to your appointment on time and if you arrive earlier to wait outside instead of at the reception area.

Step 3: DURING YOUR APPOINTMENT IN THE CLINIC: For the health and safety of all clients, we will provide hand sanitizer for all patients to use as they enter the clinic and ask all clients to bring and use their own masks.  NO MASK, NO SERVICE!

At Unyozi Beauty, we are proud to care, ensuring the health and safety of our clients, team, and community remains our top priority. To ensure the health and safety of our clients and our team, we will be taking the following measures: 

All staff will be wearing face masks, social distancing in effect, all stations and tools will be sanitized thoroughly between appointments, and we’ll be limiting the number of clients and staff in the clinic at one time.

Our commitment is to provide clients with the best possible service. It’s what we have been doing for almost 4 years since the clinic was founded and we look forward to many more exciting years ahead.

* THESE POLICIES AND CODE ENSURE OUR CLINIC RUNS SMOOTHLY. THANK YOU FOR YOUR UNDERSTANDING

BOOK AN APPOINTMENT

treatment policies

MICROPIGMENTATION PROCEDURE

IF YOUR TREATMENT REQUIRES A PATCH TEST

Patch tests are necessary for some treatments (as well as completion of specific medical and consultation forms) so please book an appointment accordingly. It is your responsibility to inform us of anything which could have impact on your Micropigmentation treatment. The more information you provide, the more precisely we can tailor it to suit you.

BOOKING YOUR PERMANENT MAKEUP TOUCH-UP APPOINTMENT

-Eyebrow Pigmentation
-Eyelid Pigmentation
-Lips Pigmentation

A touch-up appointment is included in the price treatment if the session is booked within 6 weeks of completing your first treatment. Any touch-up appointment made after this time will be chargeable.

If cancellation notice is less than 48H, a $90 fee will be charged and must be paid in full before future bookings can be made. If no notice is given, a $200 fee will be charged or as you accepted lose your session. No rescheduling of touch up appointments will be made until the late fees are paid.

BOOKING YOUR MEDICAL TOUCH-UP APPOINTMENT

-Scalp Micropigmentation
-Areola Pigmentation
-Scar Camouflaging
-Vitiligo Re-pigmentation

2-3 touch-up sessions are included in the price treatment if the session is booked within 6 weeks of completing your first treatment. Any touch-up appointments made after this time will be chargeable.

If cancellation notice is less than 72H, a $200 fee will be charged and must be paid in full before future bookings can be made. If no notice is given, a $500 fee will be charged or as you accepted lose your session. No rescheduling of touch up appointments will be made until the late fees are paid.

CHILDREN 17 YEARS OR YOUNGER CAN NOT BE TREATED

For any Micropigmentation procedure, you need to be 18 years old or over.

BEAUTY TREATMENTS

BOOKING A COUPON PROMOTION OR GIFT CARDS

Coupons and gift certificates cannot be exchanged for cash, nor will cash be given in exchange for unused balances. Only Gift Card purchased at our location can be transferable.

LASH SERVICES

Please arrive at your lash appointment free of makeup. If you are coming straight from school, work or an event, please arrive 10 minutes early enough to remove your makeup prior to the scheduled start time. If you wear contact lenses, please plan to remove them for your appointment unless you are comfortable leaving them in with your eyes closed for an extended period of time.

NO-SHOWS AND CANCELLATIONS

When an appointment is booked, this time slot has been specifically reserved for the client. Cancellations with less than 48H notice will be charged 50% of the service value. If you no-show without any notice, you will be charged for 100% of the service value.

If you got a “specific coupon” promotion you will lose the appointment and deposit for all future appointments must be paid before any future appointment can be booked.

LATE ARRIVALS

Our appointments are booked for specific time slots, if you arrive late, your services will be modified to your remaining time slot at the full-service price. With respect to other clients who have booked in advance, clients are expected to arrive in a timely manner to avoid cancellation fees and forfeiting their appointment to walk-in clients or clients on our waiting list.

BOOK AN APPOINTMENT


Unyozi Beauty
571 king Street West, 2nd floor – Toronto
toronto@unyozi.ca
HOW TO GET THE CLINIC
The beauty clinic is located in Toronto Fashion district, just 2 minutes walk from King St. West and Portland Street. And 4 stops “504 king street car” from St. Andrew Station.
FOR PARKING
There are different outdoor parking lots on all four sides of the clinic.
Green Parking at:
– Stewarts and Portland
– 78 Spadina Ave and King West
– Wellington and Bathurst
– Adelaide St West and Portland

Unyozi Beauty is an internationally accredited clinic with Canadian, American, British, Spanish and Brazilian certifications in both Micropigmentation & Permanent Makeup and Scalp Micropigmentation.

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SUNDAY / MONDAY: CLOSED
TUESDAY – FRIDAY: 10AM – 7PM
SATURDAY: 10AM – 3PM