Unyozi Beauty reserves the right to refuse any Micropigmentation procedure to anyone who is deemed not suitable for Cosmetic Tattooing or for any other reason. We ask that you consider our policies not as restrictions but as indispensable rules, which allows us to provide high standards of service where our professionals can focus on your needs. Unyozi Beauty takes client privacy seriously and does everything possible to protect and ensure the security of all client information. This statement explains the policy in respect to the clinic policy and procedure when you visit the clinic.
We aim to show up-to-date prices on our website but prices are subject to change at any time without prior notification. The prices reflected when you book your appointment will be the most up to date. All our prices are exclusive of taxes.
We accept payment in the form of cash, credit, or debit card (Visa, MasterCard, and American Express). We DO NOT accept Discover or personal checks.
WHY BOOK A FREE CONSULTATION?
Our goal during a consultation is to listen to your concerns and find out exactly what you hope to accomplish with Micropigmentation. As a courtesy, consultations for cosmetic tattooing treatments are complimentary. However, the service time provided is valuable therefore, consultations cannot exceed 10 to 15 minutes maximum.
DEPOSIT IS REQUIRED FOR BOOKING APPOINTMENTS:
To confirm an appointment, a deposit is required for booking. The deposit serves to reserve a time slot in our calendar to prevent double-bookings and will be used towards your treatment. Due to high demand, we aim to ensure that we may provide you and other clients with the best service possible. We recommend that you schedule future appointments in advance to ensure your preferred time is available.
By booking and paying for your treatment, you accept our terms and conditions, waiver, and cancellation policies on our website. Please ensure you have read them in detail before you book.
We recognize that everyone’s time is valuable therefore we greatly appreciate the respect of our policy regarding cancellation notice. Unyozi Beauty maintains a strict cancellation / no show policy. Your appointments are very important to us and is reserved especially for you. We do ask that you give us a fair warning to reschedule or cancel an appointment. As a courtesy, automatic appointment reminders are sent out via email. It is ultimately your responsibility to remember and attend your appointment.
If you are canceling outside of clinic operating hours – you may cancel by email to firstname.lastname@example.org or be followed up by a telephone call during clinic operating hours.
Emails or messages left outside our operating hours or during public holidays will only be regarded as received the morning of the next business day.
REBOOKING APPOINTMENT AFTER A NO SHOW UP:
If you didn’t give any notice to cancel or reschedule your appointment, you will forfeit the deposit, and a mandatory 100% payment charged for the treatment has to be made before any rebooking can be made.
COVID CANCELLATION & DEPOSITS:
Due to the unpredictable measures of Covid-19, any unpredictable cancellations made due to sickness or lockdown restrictions will be paused and continued at another time with no additional expenses to the client.
DISCOUNT & PRICING:
We are not offering discounts on any services. As we all get back to work, we are going to continue to give you the best possible service, and prices will be the same before the shutdown. This is especially important for us after making do over these last months on a reduced income. That said, we know that some of you have also been facing employment issues, and we are here for you always.
If you are struggling financially, we offer financing packages that you can apply for. Please send us an email to learn more about it and we can work on a solution together!
We hope this helps to clear up any questions you have!
DEPOSIT CREDIT POLICY:
If the client gives the required amount of time for cancellation and cannot proceed with the treatment for any reason, the deposit can be used as a credit towards any service for up to 1 year from the date of purchase. This credit can also be transferred as a gift to a friend or family member. Unless stated otherwise, if the credit after 1 year is not used, the credit will expire from the date of issue. For example, a deposit issued on December 20, 2020 will expire on December 20, 2021.
After this time expire Unyozi Beauty will donate the deposit to a Charity of choice.
To ensure timely service to each of our clients, we way need to reduce or reschedule your appointment if you arrive more than 15 minutes after your scheduled appointment time. If you are late to the extent that we are unable to accommodate your appointment, you will be subject to the $75 late rescheduling fee.
NO CHILDREN & CLINIC SAFETY:
We mean it! Due to the nature of the products and equipment used, children should not be present at the time of any procedure. Clients arriving with young children will be subject to the $75 to reschedule their appointment. Safety is a priority at our facility where procedures are performed.
* THESE POLICIES AND CODE ENSURE OUR CLINIC RUNS SMOOTHLY. THANK YOU FOR YOUR UNDERSTANDING
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